Privacy & Cookie Policy

This Privacy & Cookie Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Gymholix Europe Ltd - www.gymholixeurope.com

The type of personal information we collect when you visit, place an order or register on our website includes:

  • Information about your web browser
  • IP address & time zone
  • Individual web pages or products that you view
  • What websites or search terms referred you to our site
  • Information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
  • Email address
  • Name, billing address, shipment address, phone number
  • Credit/Debit card details

We use Shopify to process your data, please see their privacy policy here.

We will never collect sensitive information about you without your explicit consent. We will not transfer or sell your information.

We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, please send an email to info@gymholix.com.

When we talk about “Personal Information” in this policy, we are talking both about Device Information and Order Information.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our site.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us:

  • Screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with our site and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We may need to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

When you purchase something from our store, we need to know your name, email address, delivery address, credit/debit card number and expiry date. When you browse our online store, we automatically receive your IP Address, which allows us to learn about your browser and operating system.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Do not Track

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via email at info@gymholix.com.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our site), or otherwise to pursue our legitimate business interests listed above.

Data Retention

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Social media and sharing of photos

If you tag us or use our hashtag (#gymholix #gymholixeurope) on social media you are automatically consenting us to use the photo for sharing, marketing purposes or to use in our website gallery.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@gymholix.com.